Marie Beggin

Pleaee give us a brief overview of you current position.

I am the VP of Commercial and Consumer Lending at Penn East Federal Credit Union. I am in charge of growing and managing the Commercial Loan Portfolio at the credit union, which consists of matching up our financial products with the needs of our members, in a way that is beneficial to the member and the credit union. I am also in charge of the sales efforts for growing the consumer loan portfolio, managing the “member experience” at Penn East.

What would you say most motivates you to do the work you do? 

I am motivated by helping my members meet their financial goals, whether it be to expand their existing business, purchase equipment or vehicles, or even purchasing investment real estate.  I enjoy being the instrument they use to meet their needs.  When a member thanks me at closing for making their “lending experience” easy and simple to navigate, that is very satisfying.

Did you have any key mentors or people who deeply influenced who you are? 

I have had two people in my career that have influenced who I am today.  One always reminded me that the customer’s needs were important and to listen to what they are asking of me.  The other reminded me that the experience that the customer has is a direct result of their interaction with me, and those interactions should always be a priority to me.  This is why delivering excellent service to my members is so important to me.  I don’t want them to ever feel like they are just a number, or just a loan transaction. 

How did you learn about Leadership Lackawanna?

I was a graduate of the Core program in the early 1990’s and most recently, the Executive Program in 2021.  I have recently been elected to serve a 3-year term on the Board of Directors of Leadership Lackawanna.  I look forward to getting involved more with the program, as well as the community and the future business leaders of Lackawanna County.  I will enjoy working with the talented group in the Core and Executive programs and see what projects they “bring to life”.