Dragan Jokic

What’s your current position? Please give a brief overview of what it is you do in your work?

Branch Manager II with Fidelity Bank at the Main Office in Dunmore for the last 3 months and prior Branch Manager II for the Green Ridge Branch for 5 years.

Overseeing branch operations and ensuring that our clients have a positive experience. I provide the tools and support to the team staff for the end result of a positive customer experience. Meeting with both consumer and business clients and taking care of their banking needs.

 What would you say most motivates you to do the work you do? What are you most passionate about?

 Working with people. The best reward is positive feedback from our clients and staff. I am most passionate about taking care of our customers needs.

 Where did you grow up and did you go to a college/trade school after high school? Where did you go, and what was that like? How did you end up in NEPA? 

I grew up in Germany and all my schooling was in Germany. After high school I finished trade school in retail sales and switched after this to banking. I worked at a local bank in my hometown and finished a 2-year program with the bank academy in Germany.

I worked 13 years with the bank in Germany before traveling to the United States.  Once I settled in NEPA, I joined Fidelity Bank in 2009 and felt the connection with the community.

How did you learn about Leadership Lackawanna? What has your involvement with leadership Lackawanna been post-gradutaion?

 Joining Leadership Lackawanna helped me become more involved in our community and expand my knowledge of our area, which opened a door for a great network.  After graduating, I continued as an advisor and currently serving as a board member.